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Frequently Asked Questions (FAQs)

What is Quick Cart 99?

Quick Cart 99 is your reliable online store for wool yarn, sewing materials, tools, hardware items, and selected tech accessories in Pakistan. We focus on quality products at affordable prices with fast delivery.

How long does delivery take?

Our standard delivery time is 3 to 7 working days across Pakistan. Delivery time may vary slightly depending on your city and courier operations.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) in most cities across Pakistan.

Can I return or exchange a product?

Yes, you can request a return or exchange within the specified return period if:

  • The product is damaged

  • You received the wrong item

  • The product has a manufacturing defect

The item must be unused and in original packaging.

Are tools, hardware, and tech accessories covered under warranty?

Tools, hardware items, and tech accessories are covered by the manufacturer’s warranty (if applicable). Warranty claims will be processed directly through the respective manufacturer/company.

Can my return request be rejected?

Yes. The company reserves the right to review and approve or reject return/exchange requests after inspection if the product does not meet the return criteria.

What if I receive a damaged parcel?

If your parcel appears damaged at the time of delivery, please: Take pictures immediately Inform us within 24 hours Share your order number with our support team We will investigate and assist you accordingly.

How can I contact customer support?

You can contact us via:

  • WhatsApp

  • Email

  • Phone

Our support team is ready to assist you during working hours. 

Can I cancel my order?

Yes, you can cancel your order before it is shipped. Once shipped, cancellation may not be possible.

Do you restock sold-out items?

Yes, most popular products are restocked regularly. You can contact us to confirm availability.

Do you offer same-day delivery?

Yes, we offer same-day delivery in Lahore only through Yango (subject to product availability and order confirmation timing).

If you need your items urgently within Lahore, you can request same-day delivery via Yango.

Important Note for Same-Day Delivery:

  • Same-day delivery is available only in Lahore.

  • Order amount (excluding delivery charges) must be paid in advance via bank transfer.

  • Delivery charges will be paid directly to the rider by the customer.

  • Service is subject to product availability and order confirmation before cut-off time.

How can I track my order?

Track Your order here: https://track.quickcart99.com/